Incident Reporting Guidelines 
 

How to Report an Incident to Q-CERT

If you suspect that your computer or network has been electronically attacked or subjected to any of the following activity, you should immediately report it to Q-CERT:

  • attempts (either failed or successful) to gain unauthorized access to a system or its data
  • unwanted disruption or denial of service
  • the unauthorized use of a system for the processing or storage of data
  • changes to system hardware, firmware, or software characteristics without the owner's knowledge, instruction, or consent

 

You can report an incident to Q-CERT in one of three ways:

  1. Call us at +974 4493 3408. The Q-CERT hotline number is available 24 x 7 for emergency calls.
  2. Complete the incident reporting form.

 

For more information about reporting incidents, review our incident reporting guidelines.

We recommend that you encrypt any sensitive data you send to us.