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Incident Response

Department: 
Q-CERT
Reference Code: 
CS-QC-01
Target Audience: 
Everyone
Objective: 
Minimize the risk associated with information security incidents.
Description: 

Q-CERT’s Incident Response Service provides the capability to address and respond to security incidents that may occur as a result of using technology.

If an information security incident occurs in Qatar, anybody can approach Q-CERT to take advantage of its expertise in handling such incidents and minimize any damage that may result from the incident.

Q-CERT has a formal, focused, and coordinated approach to respond to information security incidents and can provide organizations with a roadmap to build an effective incident response capability.

Q-CERT is readily accessible and approachable with 24/7 availability on phone, e-mail and online presence (refer to Incident Response Guidelines). On request, Q-CERT can help you respond to a security incident and guide restoration through effective analysis. Through its international collaborations, Q-CERT along with regional Computer Emergency Response Teams, can provide faster responses if the attack has originated from a foreign source.

With Q-CERT’s help, organizations can respond quickly and effectively to information security incidents, thereby reducing loss, and earlier restoration of normal operations.

Requirements: 
Following the Incident Response Guidelines.
Deliverables: 
Advisory, Consultant, or Direct intervention based on criticality level determined by Q-CERT.